Privacy Policy

Yarra Bend Golf

Last updated: 1 September 2026

1. About this policy

Yarra Bend Golf (“we”, “us”, “our”) operates yarrabendgolf.com and the golf course, driving range, mini golf course, pro shop and garden bar at Yarra Bend Road, Fairfield, Victoria 3078.

Yarra Bend Golf is a trading name of Pure Golf Academy Pty Ltd, ACN 070 833 742.

This policy explains how we collect, use, store and protect personal information, and how you can access or correct it. It applies to our website and to the services we provide.

By using our website or our facilities, you agree to the handling of your personal information as described in this policy.

2. What we collect

We collect personal information that is reasonably necessary to provide our services and run our business. Depending on how you interact with us, this may include:

• your name and contact details
• information you provide in enquiries, bookings, registrations and purchases
• payment and billing information
• details of the programs, lessons, events or memberships you take part in
• information about how you use our website, including pages viewed, device and browser details, and how you arrived

Where a service involves a child — such as our junior golf programs and clinics — we ask that a parent or guardian provides the information on their behalf, and we collect only what we need to run the program safely.

3. How we use it

We use personal information to:

• provide our services and respond to enquiries
• manage bookings, memberships, lessons, programs and purchases
• improve the experience we offer, including how our website and facilities work
• send marketing and promotional communications
• understand how our services are used so we can make them better
• meet our legal, tax and record-keeping obligations

We do not sell personal information.

4. Third-party platforms and service providers

Some of the services we offer are delivered through third-party platforms — for example our booking systems, membership and payment providers, program registration platforms, website hosting, email delivery, and analytics and advertising services.

When you use one of these services, information you provide may be collected and held by that provider as well as by us. They use it to deliver the service to you and to help us provide, manage and improve what we offer.

We choose reputable providers and share only what they need to do their job. Those platforms operate under their own privacy policies and terms, and once you are on their systems those policies apply to what you do there. We are not responsible for the privacy practices of third parties beyond what the law requires of us.

5. Marketing

Where you have consented, we may contact you about offers, events, programs and news from Yarra Bend Golf. Every marketing email includes an unsubscribe link, and you can opt out at any time using that link or by contacting us.

We do not send marketing communications to children.

6. Cookies, analytics and advertising

Like most websites, we use cookies and similar technologies to understand how our site is used, to improve it, and to deliver relevant advertising. This includes analytics and advertising services provided by third parties, which may show you our advertising on other websites and platforms after you have visited ours.

You can manage or block cookies through your browser settings, and adjust advertising preferences within the relevant platform’s own settings. Some parts of the site may not work as well if you block cookies.

7. Where your information is stored

Personal information we hold is stored primarily in Australia.

Some of the technology we use operates on servers located overseas. This means some information may be stored or processed outside Australia. Where information is held overseas, we take reasonable steps to ensure it is handled in a way consistent with Australian privacy standards.

8. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our website uses encrypted connections, payment details are handled by our payment providers rather than stored by us, and access to personal information is limited to people who need it to do their job.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information sent to us over the internet. If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner as required.

9. How long we keep it

We keep personal information only for as long as we need it for the purposes described in this policy, or as long as the law requires. When we no longer need it, we take reasonable steps to destroy or de-identify it.

10. Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, and ask us to correct it if it is wrong. Contact us using the details below. We will respond within a reasonable period and there is no charge for making a request.

In some circumstances we may decline a request — for example where giving access would unreasonably affect another person’s privacy, or where the law allows or requires us to refuse. If we do, we will tell you why.

11. Complaints

If you believe we have mishandled your personal information, please contact us first and we will try to resolve it.

If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

12. Links to other sites

Our website contains links to third-party websites and booking platforms. We are not responsible for the content or privacy practices of those sites, and we encourage you to read their privacy policies before providing personal information to them.

13. Changes to this policy

We may update this policy from time to time. The current version is always available at yarrabendgolf.com/privacy-policy/, and the date at the top shows when it was last changed. Continuing to use our website or services after a change means you accept the updated policy.

14. Contact us

Yarra Bend Golf
Yarra Bend Road, Fairfield, Victoria 3078
(03) 9481 3729  ·  golf@yarrabendgolf.com